Coaching & Mentoring Skills for Better Performance

Target Participants: Team Leaders, First-level, Mid-Level Managers

Making sure employees deliver results consistently while staying happy and loyal is a tough job for any managers. But with the right skills in coaching and mentoring, leaders and managers of all level would be able to unlock the potential of their people; inspiring and propelling them to develop solutions, work on areas of improvement, gain different insights, and develop a more productive relationship with others.

COVERAGE
– Difference Between Coaching, Mentoring and Counseling
– Workplace Environment Affecting Performance
– Principles of Coaching
– Characteristics of Coachability
– The GROW Coaching Model
– Principles of Mentoring
– Traditional Vs. Modern Mentoring
– Why Managers Need to Coach and Mentor
– Mentor Roles and Responsibilities
– Managing Mentoring Relationship