Leading with Emotional Intelligence

Target Participants: Team Leaders, First-level, Mid-Level, Top Managers

This program highlights how emotional intelligence bears an important role on the self-development and leadership qualities of front line supervisors, staff members, and upper management. It aims to provide useful techniques on how leaders can better understand themselves and others that would lead to optimum performance at work.

COVERAGE
- What makes an effective leader?
- What are emotions?
- IQ, EQ, and how the brain works.
- Emotional Intelligence in the workplace
- Five areas of emotional intelligence (Self-awareness, Self-management, Motivation, Empathy, Social skills)
- Developing Emotional Intelligence